Introduction
At VassaniShop.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make a purchase.
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. By visiting VassaniShop.com or making a purchase, you agree to the terms of this Privacy Policy.
What Information Do We Collect?
Information You Provide to Us
We collect information you provide directly to us when you make a purchase, create an account, participate in surveys, contests or promotions, or otherwise communicate with us. This may include:
- Contact information such as your name, email address, phone number, and mailing address.
- Payment information such as your credit/debit card number, expiration date, and billing address.
- Account information such as your username, password, and preferences.
- Reviews, feedback, and other information you provide through surveys, contests, or communications with our customer service team.
Automatic Information Collection
We may automatically collect certain information about your visit to our website. This may include:
- Log data such as your IP address, access dates and times, browser type, and pages visited.
- Device information such as your operating system, settings, applications, and geographic location.
- Usage information such as pages viewed, links clicked, and features used.
- Cookies which are small data files stored on your hard drive by a website. We may use both session cookies (deleted when your browser is closed) and persistent cookies (remain until you delete them).
Information from Other Sources
We may obtain information about you from other sources, including through social media platforms or partners who provide services on our behalf. This may include:
- Demographic data such as age, gender, education level, and interests.
- Marketing data such as details on your interests, purchase history, and advertising interactions.
- Publicly available information such as social media profiles and content.
How Do We Use Your Information?
We may use your information for the following purposes:
- Process your orders and ship your products.
- Create and manage your account, including notifications, reviews, warranty registration, etc.
- Provide customer service by responding to your requests, questions, and concerns.
- Improve our products and services based on usage patterns, surveys, and feedback.
- Send marketing communications such as product updates, special offers, newsletters, and promotions. These may be personalized based on your activities on our site. You can opt out of these communications at any time.
- Prevent fraudulent transactions and enhance security measures.
- Comply with legal obligations such as tax regulations and accounting practices.
- Perform data analytics to better understand our customers and improve the website.
- Conduct research for product development and general business analysis.
When Do We Disclose Your Information?
We will not sell, share, or otherwise disclose your personal information except in the following circumstances:
- With service providers and partners who assist us in processing orders, payments, analytics, marketing, etc. These parties are only provided access required to perform their contractual obligations and are prohibited from using data for other reasons.
- During business transitions such as mergers, acquisitions, bankruptcy, etc. User information is one of the assets that may be transferred as part of a business acquisition.
- For legal compliance and law enforcement purposes as required by regulations, court orders, subpoenas, government authorities, etc.
- To protect legal rights such as enforcing contracts, policies, Terms of Service, etc.
- With your consent for sharing any additional information. Consent can be withdrawn at any time.
How Do We Protect Your Information?
We implement reasonable precautions and follow industry best practices to protect your information, including:
- Encryption of sensitive data like financial information.
- Regular system security scans and penetration testing.
- Access controls and employee training on data privacy.
- Strict policy guidelines and audits for data access authorization.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute protection. Our policy is to notify affected users in the event of a data breach as required by law.
What Are Your Rights As A Customer?
As a customer, you have the following rights related to your personal information:
- Access – You can request details on the information we hold about you and obtain copies.
- Rectification – If your information is inaccurate or incomplete, you can request that we correct or update it.
- Erasure – You can request the deletion of your personal information under certain conditions.
- Restriction of processing – You can request a limitation on how we process your data in specific situations.
- Objection – You can object to our processing in cases such as direct marketing communications.
- Portability – You can request to obtain your information in a commonly used electronic format and have it transmitted to another organization.
- Withdraw consent – If processing is based on consent, you can withdraw it at any time.
To make a request regarding your personal information, please contact our privacy team (contact details in the Questions section below).
What About Use By Minors?
Our website is not targeted to minors and we do not intentionally collect information on anyone under 18 years of age. If you believe we may have accidentally collected data on a minor, please contact us so we can take appropriate action.
Do We Use Cookies or Tracking Technologies?
Yes, we use cookies and similar technologies for several purposes:
- Storing your preferences and settings.
- Enabling essential features like shopping carts.
- Analyzing site traffic and usage patterns to improve performance and experience.
- Serving relevant, interest-based advertisements.
Our site may contain cookies from third-party services such as social media, ads, analytics etc. These have their own privacy policies over which we have no control.
You can opt out of non-essential cookies and customized ads through your browser settings and ad industry opt-out programs. However, core website functionality will be impacted. We also offer a cookie consent notice on our site for your convenience.
Does Our Policy Change?
We may update this Privacy Policy periodically to reflect changes in our data practices, as required by law. We will display a notice for 30 days whenever significant changes are made. Your continued use of our website or services after notification of changes implies acceptance of the revised policy.
Conclusion
Your privacy matters to us. We will only collect, use, and share your personal information in ways that you would reasonably expect and as described in this policy. Our goal is full transparency and open communication. Please contact us if you have any questions!